EU Right of Withdrawal
If you're a consumer in the EU, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving a reason. To exercise it, use the button below - you don't need to log in or contact us first.
You'll receive immediate on-screen and email confirmation of your cancellation.
As stated in our full return policy:
- Items must be unused and in their original condition
- You will bear the direct cost of returning the goods
- We'll refund your purchase price and original standard delivery cost within 14 days of receiving the goods back (or your proof of return)
- Custom items or Mystery Packs cannot be cancelled under the right of withdrawal